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Capture Every Sales Opportunity with SugarCRM

Transform your marketing, sales and customer support teams with the information they need to put your customers first. Sugar’s intuitive interface provides contextual intelligence for better, faster and smarter decisions.

With Sugar's complete customer view, you'll be prepared to engage with each account, build stronger relationships, and enjoy greater sales success.

360-Degree View of Your Customers

Text Box:  Understand what matters to your key accounts and contacts, and when to engage them, from smarter intelligence,  based upon cross-channel and social media activity. Sell proactively and avoid surprises by knowing what matters to your accounts and contacts, when it matters. Know your accounts inside and out with 360-degree customer activity history across the extended selling enterprise. Understand what matters to your key contacts and when to engage with smarter account intelligence based on cross-channel and social media activity.

Expert collaboration

Connect, in real time, with experts across your organization to collaborate and leverage winning practices to win more deals.  Sell with the power of the collective enterprise. Get every resource you need when you need it. Connect in real time with experts across your organization, collaborate and share winning practices to accelerate every stage of the deal cycle.

Social Selling

Sell based on relationships. Leverage social networks to expand your prospecting and contact networks. Track key selling opportunities across social sites and respond directly from your CRM system. Manage all social interactions along with your other communications in the context of your CRM system. Sugar is fully Social CRM ready.


Text Box:  Sell from anywhere and stay on top of your leads, opportunities, meetings or calls – across any mobile device.  Move seamlessly between your mobile app and desktop to manage your deals 24-7.


Supports iPhone, iPad and Android phones and tablets. Download datasheet

Keep in touch with your customers from any location

  •   View upcoming events in your personal daily activity screen
  •   Stay productive with fast access to important Sugar information
  •   Use the quick create menu to streamline common tasks
  •   Access contact information all from one location
  •   Make calls and view your log activity within the app

Download the app and stay connected.
App StoreGet it on Google Play

Real-Time Pipeline Management

Text Box:  Sell on time with real time, personalized access to every deal in the pipeline. Track early indicators and changes affecting your pipeline so you can stay ahead of your forecast, spend time where it counts, and meet your sales targets.

Workflow and Approvals

Sell more by automating your day-to-day tasks. Automatically drive deal change alerts, route leads to teams, communicate with prospects, assign opportunities, and monitor account activity.

Email, Calendar & File Management

Text Box:  Sell using your favorite applications with Sugar’s built-in email integration for Microsoft Outlook, Gmail, IBM Lotus Notes, Yahoo! Mail, and IMAP based email servers. Sugar also comes with a wide range of collaboration integrations right out of the box. You can easily integrate Sugar with Google apps (Google Docs, Google Calendar, Google Contacts) and
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Sales Analytics

Sugar’s customizable dashboards, intelligence panes, and reporting provide real-time information about your pipeline, key accounts and opportunities, and team performance results.  Sugar reports and dashlets can be customized for each user on every screen to provide relevant, role-specific information that provides the insight and information needed to drive results.  

If you would like to learn more about SugarCRM and how Alycom Business Solutions can assist with all of your CRM needs, you may contact us directly or call us at (214) 228-2287. 

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