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Development Services

We customize the CRM solution to fit your business processes, and integrate other applications to strengthen your business strategy, particularly in the areas of sales, marketing and customer care.

Our customization strategy focuses on enhancing the out-of-box capabilities of the CRM and adding new functionality.  This adds efficiency to your business processes.

Most of our development projects include:

  • Integrating the CRM with other business applications, like ERP, Accounting, Inventory Management, and Customer Service Management systems, to enable the flow of critical information throughout the organization.
  • Providing data-integrity enhancements, like duplicate checking and automated data checking to ensure the accuracy of information.
  • Building customer web portals and web-to-Lead forms to increase sales and improve communication with prospects and customers.
  • Programming automated alerts and e-mail remindersto assist in keeping opportunities and projects on track.
  • Building customized CRM modules and screens to enhance the user experience and efficiency.
  • Adding customized Dashboardsto provide a "snapshot” view of all relevant business metrics – sales forecast, service cases, team activities, and more.
  • Creating customized, automated Reporting to provide decision-makers with business-critical information when and where they need it.

Please contact us, or call at 214-228-2287, to learn more about how our CRM development expertise can assist your organization.

Alycom Business Solution provides complete Customer Relationship Management systems (CRM’s), from system design, implementation, to training and on-going support.  For more information, contact us or call 214.228.2287.

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