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CRM Tools
 

 

SugarCRM

 
SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable customer relationship management (CRM) solution on the market today.  By placing the individual at the center of its solution, SugarCRM is empowering people at all levels to better understand and engage with customers.
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GoldMine

 
GoldMine is the “gold standard” of network-based CRM solutions.  The latest release of this Award-winning software delivers its most powerful and robust version ever.
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Act-On

 
The leading campaign marketing tool automates communications with your leads and gives visibility into key lead metrics via dashboards and detailed reports.  It includes lead scoring, drag-and-drop interface.
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Riva

 
Trusted by Fortune 500 companies and SMB’s, Riva delivers a reliable, automated, fully-integrated sync between your email and CRM systems.  Riva syncs CRM systems directly to all Exchange, Office 365, Hosted Exchange, IBM Notes, and Novell GroupWise email applications and mobile devices.
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QuoteWerks

 
The Market Leading sales quoting and proposal solution!  QuoteWerks is a specialized software used in every industry for creating sales quotes and proposals.  Since QuoteWerks integrates with your existing CRM environment, double data entry is eliminated.  QuoteWerks out-of-the-box integrates with SugarCRM and GoldMine, along with other CRMs.  Import all of your product information directly into QuoteWerks, apply appropriate discounts and tax, calculate shipping costs, and easily integrate with QuickBooks and Sage 50 / Peachtree Accounting.
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8x8

 
Empower your Marketing or Customer Service teams by integrating your CRM with 8x8’s hosted VoIP service.  With seamless CRM integration, when your customer calls, their account record pops up on the screen before you answer the phone.   8x8 supports eAgent for insurance agents, and the 8x8 Web Dialer lets you dial from your browser with just a click-of-the-mouse.
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wMobile

 
The wMobile product is a web based client for GoldMine CRM systems.  It enables GoldMine users to access the functionality of GoldMine remotely in a lightweight web client.  Users access wMobile from their desktop computer, tablet or phone.
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DialPad

 
To make the most of your phone sales resources, it is important to minimize the time it takes to select, make and prepare for the call. DialPad integrates with GoldMine and your phone system to quickly dial phone numbers without dialing errors.  It also makes taking call notes and history reviewing easy.
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GoldBook

 
Link GoldMine with QuickBooks accounting. Eliminate double entry and provide GoldMine users with visibility to QuickBooks transactions. GoldBook will create QuickBooks customers or vendors from your GoldMine contacts, keep GoldMine updated with summary information such as customer open balances and period to date revenue.
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iGoldMine

 
Link GoldMine with QuickBooks accounting. Eliminate double entry and provide GoldMine users with visibility to QuickBooks transactions. GoldBook will create QuickBooks customers or vendors from your GoldMine contacts, keep GoldMine updated with summary information such as customer open balances and period to date revenue.
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GoldMine Mobile

 
In today’s world, business happens everywhere. You need a customer relationship management (CRM) tool that can keep up. Introducing Goldmine Mobile—the best way to take powerful relationship-building capabilities wherever you and your users go.
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Alycom Business Solution provides complete Customer Relationship Systems (CRM’s), from system design, implementation, training and on-going support.  For more information, contact us or call 214.228.2287.

 



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